If applicable, from a workstation on the WAN, log on to the Remote Desktop Server with an RDP or ICA desktop session. ![]() ![]() Remote Desktop Server is Microsoft's updated name for a Terminal Server.įrom a workstation on the LAN, log on to the Remote Desktop Server with an RDP or ICA desktop session. Log on to the same server using Microsoft's RDP client instead of the Citrix Receiver. It might be necessary to log on to multiple Remote Desktop Servers to verify if the issue is seen on one or more servers. ![]() ![]() Note: Complete Steps 1 to 3 with the same user account, in a load balanced environment. Complete the following procedure to troubleshoot slow logon issues on XenApp:
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